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Apology First Aid Kit
20 Helpful Phrases in Difficult Conversations
Why Do I Keep Doing This?
When a relationship is broken — from a minute crack to a wide schism —
“I’m sorry” alone isn’t enough.
I've put together a free, one-page Apology Tip Sheet to help you rebuild.
Why Do I Keep Doing This?
20 Helpful Phrases in Difficult Conversations
Why Do I Keep Doing This?
Free Enneagram Booklet
Do you keep repeating the same behavior over and over again? Is it working or hurting? Your Enneagram number will help you figure out why and put you on a path to freer living.
Learn more about all
nine types and what motivates each.
20 Helpful Phrases in Difficult Conversations
20 Helpful Phrases in Difficult Conversations
20 Helpful Phrases in Difficult Conversations
When I get nervous, I laugh and speak like I’m in a walk-and-talk from The West Wing.
In a challenging conversation, when your tongue is cemented to the roof of your mouth, it’s helpful to have something to loosen the mortar without exploding the conversation.
Get your 20 Helpful Phrases now!
Feeling It! 120 Words to Identify Emotions
Feeling It! 120 Words to Identify Emotions
20 Helpful Phrases in Difficult Conversations
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Accurately labeling emotions reduces their intensity and influence on the body and helps give them a proper place in a situation. The more nuanced and specific the label, the more positive power it brings.
The more you connect how you feel to specific emotions, the better your fluency and self-awareness will be.
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Feeling It! 120 Words to Identify Emotions
Know When to Confront
Book Jenn to lead a workshop for your team.
Signature talks include From Fight to Opportunity, Trolls and Bridges in Social Media, Introducing the Enneagram, Enneagram and Work, and more.
Know When to Confront
Feeling It! 120 Words to Identify Emotions
Know When to Confront
Humbly facing another person to raise an issue is kind and brave, even when you’re quaking in your boots.
Yet every offence, slight, or misunderstanding doesn’t need a confrontation. If I’m going to have a conversation that makes my hands clammy, I need to understand why.
