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Apology First Aid Kit

20 Helpful Phrases in Difficult Conversations

Why Do I Keep Doing this?

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When a relationship is broken — from a minute crack to a wide schism — 

“I’m sorry” alone isn’t enough.

I've put together a free, one-page Apology Tip Sheet to help you rebuild.

Why Do I Keep Doing this?

20 Helpful Phrases in Difficult Conversations

Why Do I Keep Doing this?

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Free Enneagram Booklet
Do you keep repeating the same behavior over and over again? Is it working or hurting? Your Enneagram number will help you figure out why and put you on a path to freer living.

Learn more about all

nine types and what motivates each.

20 Helpful Phrases in Difficult Conversations

20 Helpful Phrases in Difficult Conversations

20 Helpful Phrases in Difficult Conversations

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When I get nervous, I laugh and speak like I’m in a walk-and-talk from The West Wing.
In a challenging conversation, when your tongue is cemented to the roof  of your mouth, it’s helpful to have something to loosen the mortar  without exploding the conversation.

Get your 20 Helpful Phrases now!

Feeling It! 120 Words to Identify Emotions

Feeling It! 120 Words to Identify Emotions

20 Helpful Phrases in Difficult Conversations

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Accurately labeling emotions reduces their intensity and influence on  the body and helps give them a proper place in a situation. The more  nuanced and specific the label, the more positive power it brings.
 

The more you connect how you feel to specific emotions, the better your fluency and self-awareness will be.

Book Jenn to Speak

Feeling It! 120 Words to Identify Emotions

Know When to Confront

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Book Jenn to lead a workshop for your team.


Signature talks include From Fight to Opportunity, Trolls and Bridges in Social Media,  Introducing the Enneagram, Enneagram and Work, and more.

Know When to Confront

Feeling It! 120 Words to Identify Emotions

Know When to Confront

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Humbly facing another person to raise an issue is kind and brave, even when you’re quaking in your boots.
 

Yet every offence,  slight, or misunderstanding doesn’t need a confrontation. If I’m going  to have a conversation that makes my hands clammy, I need to understand  why.

Wondering about coaching?

Let's spend 30 minutes chatting to see how coaching could help you see yourself, others, and your life better. We can talk about communication, conflict resolution, or Enneagram coaching. I'm here to walk with you.

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Book a free session with Jenn

Pull Up a Chair in the Village

I  help you transform your team, repair broken relationships, and grow in  self-awareness. Once a month, you receive helpful advice in  communication and the Enneagram that you can act on right away. And I  only publish it in Pull Up a Chair, my monthly newsletter! I have a special offer for personal coaching when you subscribe. Click subscribe to get started.

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