“We didn’t think you’d notice the difference,” the guys said when they came back from the store as they put the Schnucks-brand tonic water on the granite countertop. “It’s just like Fever Tree, isn’t it?” Oh, no, gentlemen. No, it is not. Yet, we were all too tired from the week to go back out […]
Ideally, feedback plays a crucial role in self-awareness that moves you from the blindspot space to the open space where change can happen (remember the Johari Window from last month?) The problem is most people suck at feedback. Not because they’re bad humans or uncaring leaders, but because they got bad advice, watched bad examples, […]
It’s a bonus week, which means a special video you only get here as part of Jolt of Joyosity™. When lack of curiosity almost cost me thousands of dollars and what you can do to save yourself that pain — at work and at home. Book that Spark Call with me now to help you […]
“Some people are concerned about using personality as part of our professional development,” my corporate client shared in a prep call. “Tell me more,” I said (BTW…my all-time favorite conversation continuer is “tell me more.”) “Well, some of our staff who came from another agency had DISC profiles displayed, and their personality profiles were used […]
Bubbling fountains surrounded by late summer flowers, wrought-iron gazebos dotting an expanse of green lawn, and majestic buildings lined the perimeter. Walking along the brick path, the beauty was everywhere at Belmont. But that same beauty created a challenge for us as we tried to find the right building for the next campus event. On […]
“Oh, this isn’t good.” The blinking dashboard, clicking sounds, and flickering headlights on my van signaled real trouble. As I pulled into the QuickTrip at dusk, I dreaded turning off the car because I just knew it wouldn’t start again. So stuck in rural north Tennessee, 3 ½ hours from home with my 17-year-old daughter […]
“This is the call I didn’t know I needed,” my client burst out with a huge smile on her face. Janie was part of a group I coach inside a large animal health company that is working to help its people not only gain skills, but also work better together to change the culture. And […]
At the small conference table in his new director’s office, Kevin confessed, “I feel so confused, and I’m just a failure at this.” Everything began to spill out: He didn’t feel supported. Other departments demanded things he just had to figure out on his own. So he was creating goals and tasks that could prove […]
I sat on the bumper of my Odysessy in the parking garage, furious and sobbing after a terrible meeting. I realized right then — my dream job was over. I said to my friend: “I don’t fit in this culture anymore. He’s going to fire me.” “If you don’t fit the culture, it’s because our […]
“Hi, this is the nurse at HoneyRock…” No one wants this phone call. It’s never good. (Poor school and camp nurses, they never get to call with good news unexpectedly!) Adventures in the camp van to the local ER an hour away and an X-ray revealed a broken foot for our youngest daughter. And a […]
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