Joy is the center of how we get all the things that we need at work, including profit. 

“Wait. You rearranged the entire class schedule? But why?” My fork stopped between my spinach salad and my gaping math in the lunch room. “Because of the tests,” the teacher said with a look of disbelief. Let me back up. As the Director of Assessment, I created an intricate testing schedule for the entire school. […]

Engagement doesn’t just happen. When you build these five skills engagement spreads like a viral video of a family jumping for joy together.

“We didn’t think you’d notice the difference,” the guys said when they came back from the store as they put the Schnucks-brand tonic water on the granite countertop. “It’s just like Fever Tree, isn’t it?” Oh, no, gentlemen. No, it is not. Yet, we were all too tired from the week to go back out […]

“Some people are concerned about using personality as part of our professional development,” my corporate client shared in a prep call. “Tell me more,” I said (BTW…my all-time favorite conversation continuer is “tell me more.”) “Well, some of our staff who came from another agency had DISC profiles displayed, and their personality profiles were used […]