Conflict is unavoidable. You might think you can just shuffle-ball-change around it, but you will only tap dance yourself to another side of the same stage. Our solution to the inevitable times of conflict is gaining skills to manage through difficult situations. Leaders learn to use that situation as an opportunity to build trust, strengthen […]
Have you ever experienced a nurse asking, “How would you rate your pain?” I’m always fascinated by the answers people give. My son had a broken foot and casually threw out, “Yeah, I’d say about two.” A two? Your bone is in separate pieces! And then other people go full-out Brian Regan and throw out […]
Words can course-correct or crater-create. In a conflict, words can be tools to increase understanding and connection. Words can bring us back to the purpose and begin healing wounds. Words also damage, deflect and distract. Every been bewildered by someone’s reaction to your words? You may have created a crater with your words. How do […]
There’s always a story inside my head. And in yours. It’s how the brain makes sense of the information it receives. The narrative we create inside our heads colors every new input and shapes our communication. I once had a leader whose saccharine facade and passive-aggressive nature slowly created a toxic work environment and eroded […]
I pretend I can be all the things and do all the things with no stopping (except laundry. I don’t want to do ALL the things.) I behave as if I am infinite and omnipotent. And then my glass house shatters as soon as the stone of hangry gets tossed and the brick of six […]
So you see this, and I’m sure you have questions. For many of you, there is no context for Jenn in a chicken pool toy. So this is the crazy visual for my communication skill today. I like to call this “Hi, and here’s what’s coming.” Conversations have five parts: greeting, feedforward, business, feedback, and […]
I could not see the giant Schnucks shopping cart. Rolling down the interstate in the Odyssey, my 10yo keeps pointing, trying to help me see the 13-foot cart. “Mom, it’s taller than that truck. It’s going up the ramp. Look, there it is again.”I kept seeing the hill of exit and the flat side of […]
Today I’m feeling a little overwhelmed. When I have 468 to-do items and needs pulling me in all the directions, I start doing constructive things like researching Christmas presents for my second cousin or scouring the bottom of the crisper drawer. All tasks that really help me to meet my goal. (eye roll) I’ve just […]
Growth is a quirky cocktail of self-awareness, other perspectives, and some new moves. Everyone’s recipe is a little bit different, but these are the essentials. Self-awareness is understanding your personal culture, values, drives, patterns, and pitfalls. New moves are the way out of staying the same — we literally have to do differently to grow. […]
When I had four tiny humans aged six and under, I thought for sure I had puncture wounds from the pecking. Ten years later, it turns out, their beaks get bigger. (In all honesty, I love my teenagers and prefer this age to previous ones. But still…) In parenting, we keep coming back to basics—responsibilities. […]
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